SAP Knowledge Base Article - Public

3449446 - Tooltip on Extension Fields are not Being Displayed

Symptom

You have created an extension field and included tooltip information. However, you have observed that the tooltip icon is not visible, and the associated tooltip information is not being displayed.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to the Product Data Work Center.
  2. Go to the Services View.
  3. Select any service and click "Edit."
  4. Click the "View All" button.
  5. Click the avatar icon located at the top right of the system and then select "Key User Settings" and select "Start Adaptation Mode."
  6. Right-click on the respective extension field and select "+ Extension Fields."
  7. Although the tooltip field is filled, it is not appearing in the user interface.

 

Cause

Expected system behavior.

Resolution

Hover over the dropdown icon in the respective extension field to view the tooltip text.

Keywords

Tooltip, Missing, Extension Field, Icon , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , How To

Product

SAP Business ByDesign all versions