Symptom
This KBA lists the frequently asked questions related to data import in SF Time Tracking and SF EC Time Sheet.
- Is import of data to time sheet possible ?
- Does import of external time data to time sheet request SF Time Tracking license ?
- How to import data to time sheet ?
- What is the correct way to delete the time sheet entries generated from external time data imported ?
- Is it possible to delete the time sheet entries in batch via import ?
- Is import of allowance to time sheet possible ?
- Does import of external allowance request SF Time Tracking license ?
- Is import of external time data and external allowance immediately processed ?
- Why are imported external time data or external allowance pending in NEW status ?
- "In the external time on <YYYY-MM-DD> either no hours have been entered or the entry is zero." is raised during import of external time data.
Environment
- SAP SuccessFactors Employee Center - Time Sheet
- SAP SuccessFactors Time Tracking
Resolution
- Is import of data to time sheet possible ?
Yes, it is possible. External Time Data is the only supported object type for importing attendance recording to time sheet. - Does import of external time data to time sheet request SF Time Tracking license ?
No. - How to import data to time sheet ?
2677376 - How To Import Time Sheet Data? - What is the correct way to delete the time sheet entries generated from external time data imported ?
2856879 - How To Delete Time Sheet Data Processed Via External Time Data - Is it possible to delete the time sheet entries in batch via import ?
Yes, please refer to 2931444 - How to delete time sheet entries via import - Is import of allowance to time sheet possible ?
Yes, it is possible as of 2H 2023 release. External Allowance is the only supported object type for importing allowance to time sheet.
WNV Import of External Allowances can be referred to. - Does import of external allowance request SF Time Tracking license ?
Yes. - Is import of external time data and external allowance immediately processed ?
It depends on the configuration of Disable Instant Import of Time Sheet Data in Time Management Configuration.
Details in 2854180 - Instant import Of External Time Data and External Allowance in Time Sheet can be referred to. - Why are imported external time data or external allowance pending in NEW status ?
3413476 - New status External Time Data pending - "In the external time on <YYYY-MM-DD> either no hours have been entered or the entry is zero." is raised during import of external time data.
2668084 - Error When External Time Record Has Entry Of Zero Hours
Keywords
external, ttr, tms, allowance, time, data, license, import, processing, status, instant, importing, csv, upload, export , KBA , LOD-SF-TTR , Time Tracking , LOD-SF-TTR-TMS , Time Sheet , LOD-SF-EC-TMS , Time Sheet , Problem
Product
SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors Time Tracking all versions