SAP Knowledge Base Article - Public

3449507 - FAQ - Frequently Asked Questions regarding data import in SF Time Tracking and SF EC Time Sheet

Symptom

This KBA lists the frequently asked questions related to data import in SF Time Tracking and SF EC Time Sheet. 

  1. Is import of data to time sheet possible ?
  2. Does import of external time data to time sheet request SF Time Tracking license ?
  3. How to import data to time sheet ?
  4. What is the correct way to delete the time sheet entries generated from external time data imported ?
  5. Is it possible to delete the time sheet entries in batch via import ?
  6. Is import of allowance to time sheet possible ?
  7. Does import of external allowance request SF Time Tracking license ?
  8. Is import of external time data and external allowance immediately processed ?
  9. Why are imported external time data or external allowance pending in NEW status ?
  10. "In the external time on <YYYY-MM-DD> either no hours have been entered or the entry is zero." is raised during import of external time data.

Environment

  • SAP SuccessFactors Employee Center - Time Sheet
  • SAP SuccessFactors Time Tracking

Resolution

  1. Is import of data to time sheet possible ?
    Yes, it is possible. External Time Data is the only supported object type for importing attendance recording to time sheet.
  2. Does import of external time data to time sheet request SF Time Tracking license ?
    No. 
  3. How to import data to time sheet ?
    2677376 - How To Import Time Sheet Data?
  4. What is the correct way to delete the time sheet entries generated from external time data imported ?
    2856879 - How To Delete Time Sheet Data Processed Via External Time Data
  5. Is it possible to delete the time sheet entries in batch via import ?
    Yes, please refer to 2931444 - How to delete time sheet entries via import
  6. Is import of allowance to time sheet possible ?
    Yes, it is possible as of 2H 2023 release. External Allowance is the only supported object type for importing allowance to time sheet.
    WNV Import of External Allowances can be referred to.
  7. Does import of external allowance request SF Time Tracking license ?
    Yes.
  8. Is import of external time data and external allowance immediately processed ?
    It depends on the configuration of Disable Instant Import of Time Sheet Data in Time Management Configuration
    Details in 2854180 - Instant import Of External Time Data and External Allowance in Time Sheet can be referred to.
  9. Why are imported external time data or external allowance pending in NEW status ?
    3413476 - New status External Time Data pending
  10. "In the external time on <YYYY-MM-DD> either no hours have been entered or the entry is zero." is raised during import of external time data.
    2668084 - Error When External Time Record Has Entry Of Zero Hours

Keywords

external, ttr, tms, allowance, time, data, license, import, processing, status, instant, importing, csv, upload, export , KBA , LOD-SF-TTR , Time Tracking , LOD-SF-TTR-TMS , Time Sheet , LOD-SF-EC-TMS , Time Sheet , Problem

Product

SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HCM all versions ; SAP SuccessFactors Time Tracking all versions