SAP Knowledge Base Article - Preview

3449705 - E-mail Removed From Timeline / Interactions in Ticket When Contact is Removed

Symptom

The e-mail(s) is removed from the Timeline/Interactions facet in the ticket when the Contact is removed by Personal Data Removal.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications 2402

Keywords

e-mail, email, missing, remove, privacy, data, contact, timeline, interaction, personal, data, removal , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem

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