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SAP Knowledge Base Article - PreviewSymptom
The e-mail(s) is removed from the Timeline/Interactions facet in the ticket when the Contact is removed by Personal Data Removal.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer core applications 2402
Keywords
e-mail, email, missing, remove, privacy, data, contact, timeline, interaction, personal, data, removal , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem
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