Symptom
If an IDP user group isn't mapped to a relevant group on the SAP Commerce Cloud side in the properties file or the database, or the usergroup SAML custom assertion attribute isn't defined, users are not authenticated. As a result, users trying to log in are refused access to a given resource or service and the system displays an error page.
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Environment
All SAP Commerce environments
Product
SAP Commerce Cloud 2211
Keywords
KBA , CEC-SCC-PLA-PL , Platform , Problem
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