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SAP Knowledge Base Article - PreviewSymptom
For some of user contextual profiles there are duplicated profiles with different CIAM IDs.
i. One of those contextual profiles is as unknown user and its CIAM ID matches
ii. One CIAM Id that is in the same users Unified profile.
How this could have happened? How can this issue be solved?
Read more...
Environment
SAP Customer Data Platform
Product
SAP Customer Data Platform all versions
Keywords
CDP, merge rules, matching rules, unified profile, contextual profile, duplicate profile, different CIAM ID, same email , KBA , CEC-CDP , SAP Customer Data Platform , How To
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