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SAP Knowledge Base Article - PreviewSymptom
In Alert Inbox, when an alert status changes from red (indicating an issue) to green (indicating no issue), the alert remains visible in the Alert Inbox. The change in status to green indicates that the condition triggering the alert has been resolved or is no longer present, but the alert itself does not automatically disappear from the Alert Inbox. Instead, it requires manual intervention for confirmation or closure.
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Environment
SAP Solution Manager 7.2
Product
Keywords
Automatic Alert Confirmation, Alert Status Change, Alert Inbox Management, Alert, Alert Inbox , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , How To
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