SAP Knowledge Base Article - Preview

3449968 - How to enable Automatic Alert Confirmation - SAP Solution Manager 7.2

Symptom

In Alert Inbox, when an alert status changes from red (indicating an issue) to green (indicating no issue), the alert remains visible in the Alert Inbox. The change in status to green indicates that the condition triggering the alert has been resolved or is no longer present, but the alert itself does not automatically disappear from the Alert Inbox. Instead, it requires manual intervention for confirmation or closure.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Automatic Alert Confirmation, Alert Status Change, Alert Inbox Management, Alert, Alert Inbox , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , How To

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