SAP Knowledge Base Article - Public

3449971 - Employees Not Being Deleted or Identified in Data Deletion Process

Symptom

You have initiated an employee deletion process, but it seems that certain employees are not being effectively removed as intended during the data deletion phase.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Data Protection and Privacy work center view.
  2. Go to Common Tasks view.
  3. Open link 'Administer Obsolete Business Partner Removal Runs'.
  4. Click on NEW button.
  5. Select Object Type as 'Employee' and select the required Offset.
  6. Monitor scheduled jobs, you will see job result as "No records found".

Cause

The employee was not selected for removal because the country field was empty.

 

Resolution

Expected system behavior.

Please include a country field for the employee and then rerun the process.

Keywords

Data privacy, Deletion run,  Data Protection and Privacy , KBA , AP-RC-ILM , ByD,C4C,Travel: Information Lifecycle Management , How To

Product

SAP Cloud for Customer core applications 2402