SAP Knowledge Base Article - Preview

3449978 - Message Processor is empty for Test Case Error Transaction Types in ITSM Search

Symptom

  • You are searching ITSM tickets without filtering by Transaction Type.
  • Test Case Error transaction types (i.e. SMDT, ZMDT defects) are displayed among the results.
  • In the result list, Message Processor is empty for these incidents, although the value exists.


Read more...

Environment

SAP Solution Manager 7.2

Keywords

Message Processor, SMDT, ZMDT, Test Case, ITSM, Search, SMIN, ZMIN, search, result list , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.