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SAP Knowledge Base Article - PreviewSymptom
- You are searching ITSM tickets without filtering by Transaction Type.
- Test Case Error transaction types (i.e. SMDT, ZMDT defects) are displayed among the results.
- In the result list, Message Processor is empty for these incidents, although the value exists.
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Environment
SAP Solution Manager 7.2
Keywords
Message Processor, SMDT, ZMDT, Test Case, ITSM, Search, SMIN, ZMIN, search, result list , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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