3449991 - How to validate and export Identity Provider/SSO records from Agent Performance Management prior to a restore request?

Since a restore operation between databases involves the transfer of data, it comprises a source environment (from which the data is collected) and a destination environment (which is updated with the data from the source environment).

Therefore, your Identity Prover (IDP)/Single Sign-On (SSO) configurations will be overwritten during this process. 

This article aims to provide guidance on how to  export these records prior to the restore operation and import them back safely once the process has been completed.

Observation: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors Sales Performance Management

• Agent Performance Management

IDP, SSO, Identity Provider, Restore request, Success Factors, Export. , KBA , CEC-SAL-APE , SuccessFactors Agent Performance Management , How To