3450178 - The item "Delivery Status" is displayed as "Fully Delivered" although the "Delivered Quantity" is smaller than the "Order Quantity"

The "Delivery Status" is displayed as "Fully Delivered" under the "Status" tab of sales order item, although the "Delivered Quantity" is smaller than the "Order Quantity" of this item.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP S/4HANA Cloud

The root cause lies in that, the indicator "Fixed Date and Qty" has been flagged under the item-level "Schedule Lines" tab.

When the indicator "Fixed Date and Qty" is flagged, the system will use the confirmed quantity to calculate the required delivery quantity.

KBA 2038773 - How system calculates open delivery quantity?

Item, Sales order, Delivery status, Fully delivered, Delivered quantity, Order quantity, Confirmed quantity, Indicator, Fixed Date and Qty, Schedule lines , KBA , SD-SLS-GF-ST-2CL , Status management (Public Cloud) , Problem