Symptom
- Position to Job Information Sync rule triggered but there is no update done to the "last updated" value of the Job Information record.
- Position to Job Information Sync rule triggered but there is no new record created in Job Information.
Environment
SAP SuccessFactors Employee Central
Reproducing the Issue
- Make a save to a position in Manage Positions
- Go to the incumbent of the position's Job Information
- Notice no new created record or update to existing record's Last Updated By
Cause
- Position to Job Information sync changes will be committed only if the data in Job Info and Position does not match as per the Position to Job Information Sync rule configured.
- There needs to be a change in the Job Information field's current value vs previous value in order for the sync to commit save of Job Information(new record creation or update to existing record).
- Otherwise, no changes take place on Job Information record.
Resolution
- Check the value's of the incumbents Job Information fields.
- Check the value of the incumbents position's related fields in Manage Positions.
- Ensure there is a change that is made on the position in order to trigger the Position to Job Information sync.
See Also
Keywords
INC6166822, Pos2Job, position to job sync, position sync, sync, last updated, updated, job info, pos to job, position to job. no new record, no update, no change, sync record missing, cannot see new record, sync not working , KBA , LOD-SF-EC-POS-PTJ , Position to Job Information Sync , How To
Product
SAP SuccessFactors Employee Central all versions
SAP Knowledge Base Article - Public