SAP Knowledge Base Article - Public

3450257 - Value Help is empty for fields Bank Key and Digital Payment Method in SAP Digital Payments Advice Processing

Symptom

Value Help is empty for fields 'Bank Key' and 'Digital Payment Method' in 'Schedule Account Receivable Jobs App', Job Template 'SAP Digital Payments: Advice Processing'. 

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP S/4HANA Cloud

Reproducing the Issue

  1. Enter 'App Schedule Account Receivables Jobs'.
  2. Create New Job and select Job Template 'SAP Digital Payments: Advice Processing'.
  3. Under Parameters > General Selections Value Help is empty for mandatory fields 'Bank Key' and 'Digital Payment Method'.

Cause

Missing customizing.

Resolution

Set up House Bank for digital payments. Check documentation Defining Merchant ID Aliases in SAP S/4HANA Cloud and follow the steps for creation of virtual house bank and house bank account in Manage Banks and Manage Bank Accounts App.

See Also

Defining Merchant ID Aliases in SAP S/4HANA Cloud

SAP Digital Payments: Advice Processing

Keywords

digital payments, advice processing, bank key, digital payment method, Schedule Accounts Receivables Jobs, F2366, F2 366 , KBA , FIN-FSCM-DP-DP , SAP digital payments add-on , Problem

Product

SAP S/4HANA Cloud Public Edition all versions ; SAP S/4HANA Cloud all versions

Attachments

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