SAP Knowledge Base Article - Public

3450277 - Workflow Error - This workflow can't be processed because the involved record doesn't exist. You can dismiss this invalid workflow by sending it back or withdrawing it

Symptom

Error on approving workflow: "This workflow can’t be processed because the involved record doesn’t exist. You can dismiss this invalid workflow by sending it back or withdrawing it"

Environment

SAP SuccessFactors Employee Central: Employee Central Workflows

Cause

The record submitted for approval of workflow had been deleted later on causing the reference to be removed. So when we are approving the workflow we get error as "involved record doesn’t exist".

Resolution

Kindly send back / withdraw the workflow and re-initiate a fresh transaction.

Keywords

ECT_RECORDS_NOT_FOUND_IN_WORKFLOW, This workflow can’t be processed, involved record doesn’t exist, error on workflow, workflow approval, invalid workflow, INC5791219. , KBA , LOD-SF-EC-WFL , Workflows - Configuration, Tools, Objects & Rules , Problem

Product

SAP SuccessFactors Employee Central all versions