SAP Knowledge Base Article - Public

3450343 - Talent Intelligence Hub Edit Custom Tags Translation Error: Error Internal error

Symptom

When trying to add a custom tag translation in Talent Intelligence Hub, receive an error "Error Internal error" 

Environment

SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Log in to system
  2. Navigate to Admin Center > Tools > Manage Talent Intelligence Hub
  3. Select the Tags tab
  4. Select a custom tag (not Core, Critical or Trending) > Select Edit
  5. Click Translate icon at right top corner
  6. Add a name translation > Save
  7. Receive the following error: "Error Internal error"

Cause

This is a known issue.

Resolution

This is tentatively scheduled to be fixed in the 2405 release. Release dates can be reviewed on Product Release & Road Map Information.

Workaround:

To save the tag add a translation to the tag description, this will remove the error.

Keywords

Success Factors, SF, SFSF, attributes, tags, edit tags, Talent Intelligence Hub, TIH, error, errors, cannot modify, modification, WSM-25825, KI2311 , KBA , LOD-SF-TIH-LIB , Attribute Library , Known Error

Product

SAP SuccessFactors HXM Suite 2311