Symptom
- All the users in SAC are getting file access request notification.
- Users with the custom role and content viewer role are also getting the request notification instead of no manage permission on public and private files.
Environment
SAP Analytics Cloud version 2.0
Reproducing the Issue
- Log in to SAC.
- Logged in user is assigned to custom role and content viewer with no manage permission on public and private files.
- Go to catalog.
- Request for the access to the catalog.
- All the users on the SAC get the email notification for the new file access request.
Cause
The users getting notifications are the member of a team that has manage permission on public and private files.
Resolution
Users on SAC receives email notification for the file access only if the user is member of any team that has the manage permission on public and private files. To stop the email notification, remove the user from the team with manage permission on public and private files.
Suppose:
- User A has been assigned with BI Content Viewer role.
- Team A has been assigned with BI Admin role.
- If User A is a member of Team A, then User A will be inheriting the manage privilege from BI Admin role via Team A and will get file access notification.
See Also
- Disable user file request email notification to ot... - SAP Community
- 3397685 - All the users of SAP Analytics Cloud (SAC) get Email Notification after a user requests file access through SAC Catalog
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAC, file access request, catalog, permission, teams. , KBA , LOD-ANA-ADM , SAC Administration , Problem
Product
SAP Analytics Cloud 1.0