SAP Knowledge Base Article - Public

3450543 - Custom Task External Code of Generic Object is Visible - Onboarding

Symptom

ONB Custom Task picklist is showing the external codes for generic object in the dropdown.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Onboarding Dashboard
  2. Search candidate and access the Custom Task from the New Hire Tasks
  3. Start the task, if this task is already in completed status then click View Details and Edit Task
  4. You will see that in the dropdown, all options are showing their external code

Cause

  • This is currently a product limitation in onboarding. It's not possible to hide external codes for custom tasks.
  • Picklist do not show external codes and currently there is no way to make configure it to be visible on UI.
  • Generic objects does show label and externalCode both as of now.

Resolution

This is a product limitation in the current Onboarding Feature.

  • At present, it is not possible to hide external codes.

See Also

KBA 2513078  - Is it possible to hide external code of picklists, Foundation Objects and MDF Objects of HRIS elements?

Keywords

SAP, SuccessFactors, Onboarding 2.0, OBX, hide external code, external code, generic objects, onboarding, custom tasks, dropdown, picklist, ECT-50794 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , LOD-SF-EC-JOB-UI , History UI & MSS UI , Product Enhancement

Product

SAP SuccessFactors Onboarding