SAP Knowledge Base Article - Public

3450543 - Custom Task External Code of Generic Object is Visible - Onboarding

Symptom

  • ONB Custom Task picklist is showing the external codes for generic object in the dropdown.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Onboarding Dashboard
  2. Search candidate and access the Custom Task from the New Hire Tasks
  3. Start the task, if this task is already in completed status then click View Details and Edit Task
  4. You will see that in the dropdown, all options are showing their external code

Cause

  • This is currently a product limitation in onboarding. it is not possible to hide external codes for custom tasks.
  • Picklist do not show external codes and currently there is no way to make configure it to be visible on UI.
  • Generic objects does show label and externalCode both as of now.

Resolution

This is a product limitation in the current Onboarding Feature.

  • At present, it is not possible to hide external codes.

An Enhancement is ongoing from the Employee Central which scopes the Onboarding as well. NOTE: This is not confirmed yet.

Since this is an enhancement, there is currently no committed date on the roadmap, but it is tentatively planned for 2h 2024 (roadmap disclaimer applies).

You may have this tracked via the Influence Portal to check the progress of the enhancement. 

You may seek assistance with your CSM/Account Manager on how to track this enhancement request OR you may follow this KBA for updates, or refer the What's New Viewer of the releases.

See Also

Keywords

hide external code, external code, generic objects, obx, onboarding, custom tasks, dropdown, picklist, ECT-50794  , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , LOD-SF-EC-JOB-UI , History UI & MSS UI , Product Enhancement

Product

SAP SuccessFactors Onboarding all versions