SAP Knowledge Base Article - Public

3450569 - Account determination missing for for Receivables while creating Bank Payment Advice.

Symptom

You are trying to create the New Bank Payment Advice, while trying to clear the open items you are facing the below mentioned error message.

Error message: Account determination is missing for customer. Define the accounts for chart of accounts XXX tab Receivables 'field' Received Down Payments. Enter a General Ledger account for the account determination group for customers Foreign, affiliated and reconciliation account type Down payment Reimbursement.

'XXX' refers to Chart of Accounts ID.

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Liquidity management work center.
  2. Go to the New Bank Payment Advice sub view.
  3. Give all the required inputs. 
  4. Select the accounts in the open items and try to clear, you will face the below provided error message.
  5. Error: Account determination is missing for customer. Define the accounts for chart of accounts XXX tab Receivables 'field' Received Down Payments. Enter a General Ledger account for the account determination group for customers Foreign, affiliated and reconciliation account type Down payment Reimbursement.

Cause

Error message is raised due to missing:

Account determination for the customers Foreign, affiliated and reconciliation account type Down payment Reimbursement.

Resolution

1) Go to the Business Configuration work center.

2) Go to the Overview sub view.

3) Search for the activity 'Charts of Accounts, Financial Reporting Structures, Account Determination'.

4) Under Account Determination, go to Account Receivables tab.

5) Now highlight the Chart of accounts 'XXX', under Receivables tab for account type Foreign, affiliated - Received Down payment account is not maintained.

Here you have to to maintain the required account. Once done then you can clear Bank payment advice with any error.

Keywords

Account determination, Bank Payment Advice, Account Receivables, Down Payment, Business Configuration. , KBA , SRD-FIN-ACC , Financial Accounting , Problem

Product

SAP Business ByDesign 2402