3450714 - Service Order Status with Item Type Service- Time and Material Is Still In Process.

Service Order with Item Type Service- Time and Material status is still In process and you expect it to be completed

SAP Business Bydesign.

1. Go to Service Orders work center
2. Go to Service Order Processing View
3. Search for Service Order XXX ( (XXX represents the ID of the Service Order). 
4. Select the Service Order and click on Edit button
5. Navigate to the Items Tab.
6. Select line item YY(YY represents the ID of the line item).
7. You can see that the delivery status of the line item is still in process.
8. You expect the service order to be completed, however the service order is in status In Process.

You have released the Service Confirmation was Released Without Order Completion. The option Release With order Completion is still enabled. 

This is the Current system behavior. If you release the Service Confirmation without Order Completion, you have to Perform the action 'Complete Execution' in Service Order to change the status of Service Order from In Process to Completed. Please follow the below steps:

1. 1. Go to Service Orders work center
   2. Go to Service Order Processing View
   3. Search for Service Order XXX
   4. Select the Service Order and click on Edit button
   5. Navigate to the Items Tab.
   6. Select line item YY.
   7. Click Complete Execution.
   8. Service Order will now be completed

Service Order, Time and Material, In process, release with order completion; , KBA , AP-SLO-SO , Sales Order , Problem