3450733 - Tunnel connection option is missing in SAP Analytics Cloud (SAC)

• The tunnel connection option from connection type is missing from SAC. 

• SAP Analytics Cloud (SAC)

1. Login to SAC system.
2. Go to Connection.
3. Click on "+" icon to create new connection.
4. Select SAP BW, SAP HANA or SAP S/4HANA option from connection list.
5. Click on Connection Type.
6. Notice that option called "Tunnel" is missing from the list.

• "Allow live data to securely leave my network" was disabled for tenant

1. Go to System option -> Administration -> Datasource Configuration.
2. Click on pencil icon at top right corner.
3. Enable option called "Allow live data to securely leave my network" from Live Data Sources section.

• 3023650 - Tunnel connection option greyed out in SAP Analytics Cloud (SAC)
• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an case for SAP Analytics Cloud?
• 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
• Search for SAP Analytics Cloud content using Google or Bing:
  • https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
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  • Note: Add relevant text or warning/error messages to the text search field to filter results.
• SAP Analytics Cloud > Learning > Data Connections
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
• Need More Help? Contact Support or visit the solution finder today!

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