SAP Knowledge Base Article - Preview

3450768 - Database access error occurs when using MySQL as the CMS DB for BI installation or upgrade

Symptom

When trying to select MySQL as the CMS repository during the BI installation or upgrade, the following error is returned:

  • Database access error. Reason Loading shared object failed. First tried to load library libmysql and failed because of error: [The specified module could not be found.] . Second tried to load library libmysql.dll and failed because of error: [The specified module could not be found. ]. (FWB 00090)
  • The system cannot verify the database logon information. [INS00104]

         


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x
  • Operating system : Windows
  • MySQL 8.0.x

    Product

    SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

    Keywords

    libmysql.dll, libmysql, MySQL, cms, bo, boe, bi, 4.x , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , Problem

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