SAP Knowledge Base Article - Public

3450936 - Donut Chart shows "No Data" when filtering OWL in advanced search with sales unit

Symptom

Donut Chart shows message "No Data" when filtering OWL in advanced search with sales unit field

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Cloud For Customer

Reproducing the Issue

1. Navigate to opportunities

2. Open advanced search and type the name of a sales unit in the sales unit field

3. Execute the search without performing a selection from the suggested result of the "Sales unit" field

4. Open donut chart and it shows no data

Cause

When you perform an advanced search for sales unit without selecting the suggested value in the sales unit field and just typing in the sales unit name, the system is performing a text search for the particular text entered and hence donut chart will not show any data.

Resolution

When you enter a sales unit in the advanced search, select the sales unit from the suggested result as shown in the below example

or select the required sales unit from the OVS of the field as shown below

Keywords

Donut Chart, No data, Advanced filter, Sales unit , KBA , AP-RC-UIF-FLX , Page Layout & Key User Configuration , AP-RC-UIF , C4C UI Framework , Problem

Product

SAP Cloud for Customer core applications 2402

Attachments

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