SAP Knowledge Base Article - Public

3451028 - Customer Project Invoicing Task not Assigned to Responsible


You have noticed that the Review and Release Project Invoice Request tasks are being assigned to the global queue instead of assigning to the responsible.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Application and User Management work center
  2. Go to Business Task Management view
  3. Select All items
  4. Search for task XYZ (XYZ represents the ID of the documents)

System returns the task assigned to the work center instead of the responsible.


This standard system behavior.

Currently we do not have any activity that allows the control on user assignment for Review and Release.

Since there is no fine-tuning activity where we can decide the Responsible users, the task notification goes to the persons who has the Customer Invoicing work center access.

See Also

Business Task Management

Task - Review and Release Project Invoice Request


Project Task, Assignment, BTM, Invoice Request , KBA , AP-PRO , Project Processing , How To


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