SAP Knowledge Base Article - Public

3451090 - Error EC Promotion in Compensation – Event Reason Error

Symptom

Error: Unable to determine the EventReason for the proposed change(s)” When trying to promote user via Compensation worksheet.

Environment

SAP SuccessFactors Compensation

Reproducing the Issue

  1. Open the worksheet
  2. Click on the 3 dots next to the user name
  3. Click on promote
  4. Fill the parameters > click on save
  5. Error message popup: "Unable to determine the EventReason for the proposed change(s)”. When trying to promote user via Compensation worksheet."

Cause

Option Do not trigger EC rules when publishing from Compensation to Employee Central is checked in the Advanced settings of the compensation template.

Resolution

  1. Go to Compensation home
  2. Select the template
  3. Plan setup > Settings > Advanced settings
  4. Uncheck the option "Do not trigger EC rules when publishing from Compensation to Employee Central"

Keywords

EC rules, Derivation rule, Event derivation, Promotion, Event reason, Event , KBA , LOD-SF-CMP-EC , EC data, EC mappings, configuration & settings , Problem

Product

SAP SuccessFactors Compensation 2311