Symptom
Error: Unable to determine the EventReason for the proposed change(s)” When trying to promote user via Compensation worksheet.
Environment
SAP SuccessFactors Compensation
Reproducing the Issue
- Open the worksheet
- Click on the 3 dots next to the user name
- Click on promote
- Fill the parameters > click on save
- Error message popup: "Unable to determine the EventReason for the proposed change(s)”. When trying to promote user via Compensation worksheet."
Cause
Option Do not trigger EC rules when publishing from Compensation to Employee Central is checked in the Advanced settings of the compensation template.
Resolution
- Go to Compensation home
- Select the template
- Plan setup > Settings > Advanced settings
- Uncheck the option "Do not trigger EC rules when publishing from Compensation to Employee Central"
Keywords
EC rules, Derivation rule, Event derivation, Promotion, Event reason, Event , KBA , LOD-SF-CMP-EC , EC data, EC mappings, configuration & settings , Problem
Product
SAP SuccessFactors Compensation 2311