SAP Knowledge Base Article - Public

3451181 - When a user is registered into a virtual MS Teams class, is there a way to control if the user should be an attendee or presenter in Teams meeting from LMS side?

Symptom

When a user is registered into a virtual MS Teams class, is there a  way to control if the user should be an attendee or presenter in Teams meeting from LMS side?

Environment

SAP SuccessFactors Learning

Reproducing the Issue

1. Learning administration > Items > Create an ILT Item

2. Schedule a virtual MS teams class

3. Assign the Item to the user so that user can register the class or manually register the users by going to class > registrations

Cause

By default, LMS will send the role as 'Attendee' for all the registered users to MS Teams. Changes to this role if intended, cannot be performed through LMS. It should be done in MS Teams

Resolution

Whenever an user is registered into an Teams class, LMS will make this API call (https://graph.microsoft.com/v1.0/users/{userID}/onlineMeetings/{meetingId}) to MS teams to send the registered user information to the MS Teams.

As part of the data sent by LMS, LMS will send the role of all the registered users as 'Attendee'

Microsoft Teams API Called When Registering Users for a Class | SAP Help Portal

Therefore, If you would like to change the role of the users attending, you would need to contact MS Teams support for any assistance as this would be controlled in MS Teams

See Also

Microsoft Teams API Called When Registering Users for a Class

Keywords

MS Teams, attendee, presenter, change roles, virtual classes, VLS, user role,session , KBA , LOD-SF-LMS-VLS , Virtual Learning System , Problem

Product

SAP SuccessFactors Learning 2311