SAP Knowledge Base Article - Public

3451332 - Inactive user is still searchable when using global header search

Symptom

When searching an Inactive user via global header search, they still show up despite being inactive.

Environment

SAP SuccessFactors HCM Suite

Reproducing the Issue

  1. Input inactive users name in the global header search
  2. You will see that they show up once their name is typed in even though they are inactive

Cause

The user may have 2 employments, one may be inactive, while the other is active. This can be verified by checking the UDF (Employee Export).

Resolution

See Also

Keywords

UDF, Employee Export , KBA , LOD-SF-PLT-SRH , Search , Problem

Product

SAP SuccessFactors HCM Core all versions