SAP Knowledge Base Article - Preview

3451373 - Error: Unable to process your request for crystal report in BI launchpad.

Symptom

  • Unable to view a Crystal Report that requires more time to run in BI Launchpad
  • Getting error: Unable to process your request 
  • Observed error in Apache logs:

[proxy_ajp:error] [pid xxxx:tid xxxx] (70007)The timeout specified has expired: [client <ip_address>:<port>] xxxxxx: read response failed from [::1]:xxxx (localhost:xxxx), referer: 


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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.x
  • SAP Crystal Server 2020
  • All supported Operating System

Product

SAP Crystal Server 2011

Keywords

crystal report, Unable to process your request, BI launchpad, apache, timeout , KBA , BI-BIP-CRS-FUN , Admin, Viewing & Scheduling Reports , Problem

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