Symptom
During the registered product with equipment dependency replicated from S/4Hana to C4C, you might get the following error in the inbound payload message processing:
Either Parent Installation Point or Parent Registered Product is supported
Error details for entity: sap.crm.registeredproductservice.entity.registeredProductS4ReplicationMessageIn:
"message": "{\"error\":{\"code\":\"service-object.3000\",\"message\":\"Some input values are invalid\",\"details\":[{\"code\":\"service-object.3023\",\"message\":\"Either Parent Installation Point or Parent Registered Product is supported\",\"target\":\"{parentInstallationPoint}\"}],\"target\":\"/sap/c4c/api/v1/registered-product-service/registeredProducts/xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx\"}}"
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Environment
SAP Cloud for Sales Version 1
SAP Cloud for Sales Version 2
Product
Keywords
parentInstallationPoint;Registered Product; parentInstallPointDisplayId;parentRegisteredProductDisplayId , KBA , CEC-CRM-RPD , Registered Products for SAP Sales/Service Cloud , CEC-CRM-INT , Integration for SAP Sales/Service Cloud , Problem
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