SAP Knowledge Base Article - Public

3451500 - Installation of latest CR ADD-ON FOR BS APPS version failing as Microsoft .NET Framework 2.0 cannot be found

Symptom

  • When trying to install the latest version of CR ADD-ON FOR BS APPS 1.0 Windows on x64 64bit, it is failing as Microsoft .NET Framework 2.0 cannot be found:

    'Not all package prerequisites are fulfilled.

    Crystal Reports ALV Adapter:
    • Microsoft .NET Framework 2.0 cannot be found
    You can download Microsoft .NET Framework 2.0 from here: Download
    Please restart the installation of the Crystal Reports ALV Adapter after this.'

Environment

  • CR ADD-ON FOR BS APPS 1.0 Windows on x64 64bit
  • Microsoft .NET Framework 4.8

Reproducing the Issue

  1. Download latest version of CR ADD-ON FOR BS APPS 1.0 Windows on x64 64bit.
  2. Run the installer.
  3. It is failing as 'Your system does not fulfill the prerequisites for the chosen components'.
  4. Microsoft .NET Framework 2.0 cannot be found.

Cause

  • The prerequisite of install shell may block to continue the installation if the Microsoft .NET Framework 2.0 or 3.5 SP01 version is missing.
  • The installation guide mentioned to have version 4.6.1 or higher, but for the installation the old version is also needed.
  • It is possible to have both the old and new Microsoft .NET Framework version installed on a machine.

Resolution

To be able to run the installation make sure you have installed Microsoft .NET Framework 2.0 or 3.5 SP01 version.

See Also

1353044 - Installation Guide CR Viewer for SAP Business Suite Apps

Keywords

CR Add-On ALV Microsoft .NET Framework 2.0 install prerequisites , KBA , BC-SRV-ALV , SAP List Viewer , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports 2020