Symptom
- When trying to install the latest version of CR ADD-ON FOR BS APPS 1.0 Windows on x64 64bit, it is failing as Microsoft .NET Framework 2.0 cannot be found:
'Not all package prerequisites are fulfilled.
Crystal Reports ALV Adapter:
• Microsoft .NET Framework 2.0 cannot be found
You can download Microsoft .NET Framework 2.0 from here: Download
Please restart the installation of the Crystal Reports ALV Adapter after this.'
Environment
- CR ADD-ON FOR BS APPS 1.0 Windows on x64 64bit
- Microsoft .NET Framework 4.8
Reproducing the Issue
- Download latest version of CR ADD-ON FOR BS APPS 1.0 Windows on x64 64bit.
- Run the installer.
- It is failing as 'Your system does not fulfill the prerequisites for the chosen components'.
- Microsoft .NET Framework 2.0 cannot be found.
Cause
- The prerequisite of install shell may block to continue the installation if the Microsoft .NET Framework 2.0 or 3.5 SP01 version is missing.
- The installation guide mentioned to have version 4.6.1 or higher, but for the installation the old version is also needed.
- It is possible to have both the old and new Microsoft .NET Framework version installed on a machine.
Resolution
To be able to run the installation make sure you have installed Microsoft .NET Framework 2.0 or 3.5 SP01 version.
See Also
Keywords
CR Add-On ALV Microsoft .NET Framework 2.0 install prerequisites , KBA , BC-SRV-ALV , SAP List Viewer , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
Product
SAP Crystal Reports 2020