Symptom
- Create an Optimized Design Experience mode story and add a Responsive page into this story
- After adding a custom device and specifying the width of this custom device as width which already exists in Responsive page (specify width such as 1920px, 1366px or 3840px, etc.), observe the message "The device of this size already exists" would appear
Environment
- SAP Analytics Cloud 2024.2.16
Reproducing the Issue
- Log on to SAC
- Create a story with Optimized Design Experience mode enabled
- Add a Responsive page into this story
- Navigate to the bottom of this Responsive page and add a custom device into this Responsive page
- On "Edit Device" panel, specify the Width of this custom device as width which already exists in Responsive page (specify width such as 1920px, 1366px or 3840px, etc.)
=> Observe the message "The device of this size already exists" would appear
Cause
- This is currently a by designed behaviour.
- In Responsive page of Optimized Design Experience mode story, width of different devices need to be unique. It means that these device width which already exists in Responsive page could no longer be used when adding new custom device.
Resolution
- This is currently a by designed behaviour.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, Story, story, Stories, stories, Story 2.0, story 2.0, Optimized Design Experience mode, ODE, ode, Optimized View mode, OVM, ovm, responsive page, custom, device, 1920, 1366, 3840, 375, 480, 1024, 1366, 480, 1024, 1280, width , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud 1.0