Symptom
You're trying to upload a custom fonts file in CPQ, but nothing happens when you try to do so, even after multiple attempts.
And there is no error either.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Go to CPQ Setup
- General
- File Management
- Fonts folder
- Click on Upload button and try to upload a fonts file.
Cause
There is a limitation that we cannot upload a file in CPQ via UI, which is more than 20MB in size.
Resolution
Please reach out to CPQ Support team and we'll have the file uploaded via DB into your tenant, by our internal Ops team.
See Also
3300146 - How to contact SAP CPQ Support team?
Keywords
custom fonts file, file upload in CPQ, file management, upload, fonts folder , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ all versions