3451622 - Issue with the Maximum Data We Can Maintain In Object Category For Ticket Routing Rules

Maximum data can be added to object category in Routing rule for tickets.

1. Go to Administration Work Center.
2. Go to Service and Social view.
3. Go to Ticket Routing Rules by Organization or Territory subview.
4. Click on Object Category.
5. Operators equal to "Include".
6. Only "100" ID's can be added to Right hand side.

NOTE- This is noted for the Include Operator only.

Maximum data can be added to routing rule object category Is 100.

This is the expected system behaviour.

Routing rule, ticket, Object category, Include, Operator, rules, active. , KBA , LOD-CRM-SRP , Service Request Processing , Problem