3451659 - Task "Revise Supplier Invoice" Cannot be Assigned

The approver has sent a supplier invoice back for revision. However, the approver doesn't receive task: "Revise Supplier Invoice XXX". The task cannot be assigned even by Determine Assignment.

SAP Business ByDesign

Assume that user A is an approver for supplier invoices.

1. Log on with user A.
2. Go to Managing My Areas work center.
3. There is one supplier invoice XXX awaiting approval.
4. Click Send back for Revision button and the invoice will be in revision status.
5. However, no one (including the approver) receives a task named "Revise Supplier Invoice XXX...".
6. Then go to Application and User Management work center.
7. Go to Business Task Management view.
8. At Unassigned Items screen, the task "Revise Supplier Invoice XXX..." is among unassigned items.
9. Select it and click Determine Assignment, there will be message: "0 item assigned".
10. Open the triggered application log, it can be seen that the relevant employee is found with message "No employee has sufficient access rights".

This is because after the approver sending the invoice back for revision, the employee's responsible will be overwritten and he/she will become the approver. Then he/she should receive the task "Revise Supplier Invoice XXX". This is current system design.

But the approver is not assigned Supplier Invoicing work center, so he/she has no access to the invoice. The task "Revise Supplier Invoice" should be sent to the user who has access to Supplier Invoicing work center.

Based on the system design, the approver should have access to Supplier Invoicing work center.

KBA 2896654 - The Employee Responsible of Supplier Invoice Be Overwritten after Send Back for Revision or Revise Supplier Invoice task is sent to approver himself 

Supplier Invoice, Approver, Task, Revise Supplier Invoice , KBA , SRD-PRO-INV , Projects Customer Invoicing , AP-SIP , Supplier Invoice Processing , AP-SIP-SIV , Supplier Invoice , Problem