SAP Knowledge Base Article - Public

3451711 - Talent Intelligence Hub Migration Error: Error Occurred. Mandatory pre-upgrade checks step - Failed . Please check the status of the checks from the Check Tool.

Symptom

When attempting to migrate to Talent Intelligence Hub, the migration job fails with an error:

Error Occurred. Mandatory pre-upgrade checks step - Failed . Please check the status of the checks from the Check Tool.

Environment

  • SAP SuccessFactors Job Description Manager
  • SAP SuccessFactors Job Profile Builder
  • SAP SuccessFactors Talent Intelligence Hub

Reproducing the Issue

  1. Log in to SuccessFactors
  2. Navigate to Admin Center > Tools > Scheduled Job Manager
  3. Locate the TiH-MigrationJob > View Details
  4. Error message is present

Cause

Unresolved Check Tool errors

Resolution

All check tool errors are required to be resolved before you can migrate to Talent Intelligence Hub. Please review 3319564 - SAP SuccessFactors Talent Intelligence Hub (TIH) Customer Checklist to ensure you're resolving applicable check tool errors based on your migration path.

Keywords

success factors, sf, sfsf, tih, jpb, jdm, migrations, migrating, failure, cannot migrate, can not, unable, proceed, errors , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , LOD-SF-TIH-JPB-ADM , Admin Center, Settings, Permissions , LOD-SF-TIH-JDM , Job Description Manager , Problem

Product

SAP SuccessFactors HCM suite all versions