Symptom
When attempting to migrate to Talent Intelligence Hub, the migration job fails with an error:
Error Occurred. Mandatory pre-upgrade checks step - Failed . Please check the status of the checks from the Check Tool.
Environment
- SAP SuccessFactors Job Description Manager
- SAP SuccessFactors Job Profile Builder
- SAP SuccessFactors Talent Intelligence Hub
Reproducing the Issue
- Log in to SuccessFactors
- Navigate to Admin Center > Tools > Scheduled Job Manager
- Locate the TiH-MigrationJob > View Details
- Error message is present
Cause
Unresolved Check Tool errors
Resolution
All check tool errors are required to be resolved before you can migrate to Talent Intelligence Hub. Please review 3319564 - SAP SuccessFactors Talent Intelligence Hub (TIH) Customer Checklist to ensure you're resolving applicable check tool errors based on your migration path.
Keywords
success factors, sf, sfsf, tih, jpb, jdm, migrations, migrating, failure, cannot migrate, can not, unable, proceed, errors , KBA , LOD-SF-TIH-MIG , Migration to Talent Intelligence Hub , LOD-SF-TIH-JPB-ADM , Admin Center, Settings, Permissions , LOD-SF-TIH-JDM , Job Description Manager , Problem