SAP Knowledge Base Article - Public

3451759 - How to make candidate already Hired compliant when compliance tasks were not triggered - Onboarding

Symptom

The candidate is already hired, however the compliance tasks were not trigerred.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Go to Manage Data> Process trigger > search the candidate using process ID
  2. No compliance tasks were triggered

Resolution

Since the candidate is already Hired two actions will need to be taken:

  1. Create a Task to Correct USCIS Form I-9

Please follow the guide below on how to make this action:

Create a Task to Correct USCIS Form I-9

  1. Necessary to trigger E-verify manually for the candidate

To do so, please write on the global search "Create E-verify case". Then select the new hire.

Keywords

compliance tasks, not triggered, candidate, hired, e-verify , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem

Product

SAP SuccessFactors Onboarding all versions