Symptom
The candidate is already hired, however the compliance tasks were not trigerred.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Go to Manage Data> Process trigger > search the candidate using process ID
- No compliance tasks were triggered
Resolution
Since the candidate is already Hired two actions will need to be taken:
- Create a Task to Correct USCIS Form I-9
Please follow the guide below on how to make this action:
Create a Task to Correct USCIS Form I-9
- Necessary to trigger E-verify manually for the candidate
To do so, please write on the global search "Create E-verify case". Then select the new hire.
Keywords
compliance tasks, not triggered, candidate, hired, e-verify , KBA , LOD-SF-OBX-FRM , Compliance 2.0 Country Forms (except i9&EV) , Problem
Product
SAP SuccessFactors Onboarding all versions