SAP Knowledge Base Article - Public

3451783 - Wrong date format in Award certificate

Symptom

The field Award date is coming in the wrong format in the Award certificate.

Environment

SAP SuccessFactors Rewards and Recognition.

Reproducing the Issue

  1. Check the award certificate
  2. See that the date displayed has the format MM/DD/YYYY despite user country having a different date format.

Cause

This is an expected behaviour. The award date token is hard coded and displays the date in the format MM/DD/YYYY. This token doesn't follow country specific formats.

Resolution

In case that having the Award token with country specific date format is important to your business, we encourage you to submit an enhancement request to have this functionality considered within future development cycles. 

For detailed steps on how to raise an enhancement request please follow the KBA - 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products - SAP for Me.

Keywords

Award, date, format, certificate, reward, compensation, display, token , KBA , LOD-SF-RNR , Reward and Recognition , LOD-SF-RNR-EML , Emails, Notifications & Alerts , Problem

Product

SAP SuccessFactors Compensation 2311