SAP Knowledge Base Article - Preview

3451794 - "Couldn't create service instance 'instance_name'" while trying to create service-key in SAP BTP


When trying to create a service-key in a SAP BTP subaccount (such as an SAP Cloud Integration subaccount), you receive the error message below:

Couldn't create service instance 'instance_name'. Please view details for more information.

You are not authorized to perform the requested action.



  • SAP Business Technology Platform
  • SAP Cloud Integration
  • SAP Integration Suite


SAP Business Technology Platform all versions


SAP Cloud Integration, SAP Integration Suite, SAP Cloud Platform Integration, Cloud Platform Integration, SAP CPI, CPI, SCPI, HCI, SAP HCI, subaccount, org, space, CF, cloud foundry, administrator, developer, service instance, couldn't create, not, authorized, service, key, service-key, destination. , KBA , BC-CP-CON-CF , Cloud Foundry to On-premise Connectivity service , LOD-HCI-PI-RT , Integration Runtime , Known Error

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