SAP Knowledge Base Article - Public

3451848 - New manager can not enter signature section comment after manager change in 360 signoff stage - 360 Reviews

Symptom

In fiori 360, after manager change in signature stage, new manager can not enter comment in signature section in signature stage. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors 360 Reviews

Reproducing the Issue

  1. Create a 360 form with a Manager sign step.
  2. When form is in signoff stage, manager change happens and form is transferred to new manager
  3. Notice that the new manager can not enter comment in the signature section comment box.

new EM no comment box 1.png

Cause

This is a Known issue.

Resolution

The fix for this issue is planned to be deployed on 2H 2024 release (b2411).

For release timelines, please review SAP SuccessFactors Product Release & Road Map Information.

See Also

Keywords

MTR-9424, manager change, comment box, no box, no comment box, signature stage, 360 forms, signoff stage, new manager, old manager, EM change, new EM, old EM, EM comment, 360, form, change, can not enter, sfsf, 360 reviews, 360 form , KBA , LOD-SF-MTR-MAP , Routing, Route Maps & Workflows , LOD-SF-MTR-FRM , Forms and Templates , LOD-SF-MTR-RAT , Ratings and Weights , Known Error

Product

SAP SuccessFactors Performance & Goals 2311

Attachments

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