Symptom
- For backend synched products, changing attribute values in the Configurator is taking about 15-20 seconds.
- And this is happening even when the UI customization and scripting is turned off in the Developer console.
Environment
SAP SALES CLOUD CPQ
Reproducing the Issue
- Login to CPQ
- Open a quote
- Open product configuration of a backend synched product
- Observe the time it takes in the dev console.
Cause
The parameter "Automatically reconfigure on Pricing Attributes or Pricing Procedure Change" was disabled.
Resolution
- Login to CPQ
- Go to Setup
- Providers
- SAP Integration
- General Attribute Mappings
- Global Attributes
- Enable "Automatically reconfigure on Pricing Attributes or Pricing Procedure Change"
- Save.
Keywords
Attribute changes take too long time, performance issue, backend synched product, parameter , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem
Product
SAP CPQ 2020
Attachments
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