SAP Knowledge Base Article - Public

3451954 - Changing attribute values in a Configurator takes too long for backend synched products

Symptom

  • For backend synched products, changing attribute values in the Configurator is taking about 15-20 seconds.
  • And this is happening even when the UI customization and scripting is turned off in the Developer console.

Environment

SAP SALES CLOUD CPQ

Reproducing the Issue

  1. Login to CPQ
  2. Open a quote
  3. Open product configuration of a backend synched product
  4. Observe the time it takes in the dev console.

Cause

The parameter "Automatically reconfigure on Pricing Attributes or Pricing Procedure Change" was disabled.

Resolution

  1. Login to CPQ
  2. Go to Setup
  3. Providers
  4. SAP Integration
  5. General Attribute Mappings
  6. Global Attributes
  7. Enable "Automatically reconfigure on Pricing Attributes or Pricing Procedure Change"
  8. Save.

Keywords

Attribute changes take too long time, performance issue, backend synched product, parameter , KBA , CEC-SAL-CPQ , Sales Cloud CPQ , Problem

Product

SAP CPQ 2020

Attachments

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