Symptom
You want to restore the archived E-mails in bulk but notice that you are only able to restore one email instance at a time.
Environment
SAP Cloud for Customer core applications
Reproducing the Issue
- Go to Administration Work Center
- Go to the Archiving View
- Click on Search and search for Archived E-mail objects that need to be restored
- Notice that you are only able to restore one object instance (E-mail) at once and cannot do it in bulk
Cause
The function to restore archived emails is only available at the thing Inspector UI, which can handle only one instance at a time.
Thus, restoring of Archived objects in Bulk is not supported in SAP Cloud for Customer.
Resolution
This is the system's expected behavior.
Keywords
Restore, Archived Emails, Bulk, Thing Inspector UI, Single Instance. , KBA , LOD-CRM-ARC , C4C Archiving , LOD-CRM-SC-EML , Email , Product Enhancement
Product
SAP Cloud for Customer core applications all versions