SAP Knowledge Base Article - Public

3452093 - Communication arrangement SAP_COM_1129 is not available

Symptom

After activating the scope item 'Create Sales Orders from Unstructured Data' (4X9), the communication arrangement SAP_COM_1129 is not available in neither of the apps bellow:

  • Display Communication Scenarios (ID: F3707)
  • Communication Arrangements (ID: F1763)

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

  1. Open the app 'Display Communication Scenarios'.
  2. SAP_COM_1129 can not be found.

           or

  1. Open the app 'Communication Arrangements'.
  2. Click 'New'.
  3. SAP_COM_1129 cannot be selected.

Resolution

SAP_COM_1129 is a SAP managed intelligent communication scenario. The app 'Display Communication Scenarios' only shows customer managed scenarios, so SAP_COM_1129 cannot be found there. 

Additionally, this scenario cannot be selected for creation on the 'Communication Arrangements' app because it's a SAP managed scenario, so it's not available for customers to create it.

See Also

Create Sales Orders from Unstructured Data (4X9)

Keywords

SAP_COM_1129, 4X9, unstructured data, communication scenario, communication arrangement, intelligent scenario, sap managed , KBA , SD-SLS-IMP-DOX-2CL , Sales Document Creation Based on Unstructured Data (PubC) , Problem

Product

SAP S/4HANA Cloud Public Edition all versions