3452200 - Error When Trying to Resubmit a Document

When trying to resubmit a document in the Output History tab, the system is showing the following error message:

500 SAP Internal Server Error

SAP Business ByDesign

This error may occur for all the document. The following is an example for customer invoice.

1. Go to the Customer Invoicing work center.
2. Then go to the Invoice Documents view.
3. Show All Invoice Documents.
4. Search for the affected Document ID.
5. Click Edit and then View All.
6. Go to Output History Tab.
7. Click Resubmit.
8. Click Resubmit on the pop-up.

The error may occur due to following reasons:

• Case1: This error message is occurring because the Transformation at the Account Leve. If the proper Transformation is not maintained, the error message will occur.
• Case2: This error message is occurring because the used Transformation to resubmit is "Obsolete".

Case 1:

Please follow the below steps to remove the transformation at account level or maintain the correct transformation.

1. Go to the affected Account and click View All button.
2. Click Communication tab then select Collaboration tab.
3. Select Business Document Name of the related Business Object.
4. Remove or maintain the correct Transformation.
5. Then try to Resubmit the Document.

Case 2:

It is possible to choose a valid Transformation to resubmit the document in the pop-up window of Resubmit. Or please follow the below steps to active the Used Transformation.

1. Go to Application and User Management -> Common Master Data Variant Configuration.
2. Locate the configuration for the issued Transformation and click Edit.
3. Find the issued Transformation.
4. Click Activate.

How to Maintain Transformation ID in Output Management to Support Electronic Invoicing

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