SAP Knowledge Base Article - Public

3452206 - In Recruiting for initiated candidate, link "Click Here" directs to Onboarding Dashboard instead of Onboarding Dashboard (New) - Onboarding

Symptom

The link in "Click Here"  in the application of a candidate initiated from Recruiting, re-directs to Onboarding Dashboard instead of Onboarding Dashboard (New).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

  • SAP SuccessFactors Onboarding
  • SAP SuccessFactors Recruiting

Reproducing the Issue

  1. In Recruiting, initiate Onboarding successfully for a candidate
  2. In the Job Requisition > Candidate Profile > Onboarding > Click "Click Here"
  3. Link opens a new window with the Onboarding Dashboard instead of Onboarding Dashboard (New)


Resolution

This is an expected behavior as per the Implementation Guide: Initiating Onboarding

Under "NOTE":
Click the name to view the Application of that candidate.
The Click Here link available under the Onboarding section of a candidate's Application takes you to Onboarding Dashboard instead of Onboarding Dashboard (New). 

If you would like this behaviour to change you can submit a request in the Community Portal, see KBA 2090228, so it can be considered to become a possible enhancement for future releases.

See Also

KBA 2090228 - How to Submit Ideas for SAP SuccessFactors Products
 

Keywords

Old dashboard, wrong dashboard, Onboarding Dashboard (New), Click Here , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Product Enhancement

Product

SAP SuccessFactors Onboarding ; SAP SuccessFactors Recruiting all versions

Attachments

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