Symptom
The link in "Click Here" in the application of a candidate initiated from Recruiting, re-directs to Onboarding Dashboard instead of Onboarding Dashboard (New).
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Onboarding
- SAP SuccessFactors Recruiting
Reproducing the Issue
- In Recruiting, initiate Onboarding successfully for a candidate
- In the Job Requisition > Candidate Profile > Onboarding > Click "Click Here"
- Link opens a new window with the Onboarding Dashboard instead of Onboarding Dashboard (New)
Resolution
This is an expected behavior as per the Implementation Guide: Initiating Onboarding
Under "NOTE":
Click the name to view the Application of that candidate.
The Click Here link available under the Onboarding section of a candidate's Application takes you to Onboarding Dashboard instead of Onboarding Dashboard (New).
If you would like this behaviour to change you can submit a request in the Community Portal, see KBA 2090228, so it can be considered to become a possible enhancement for future releases.
See Also
Keywords
Old dashboard, wrong dashboard, Onboarding Dashboard (New), Click Here , KBA , LOD-SF-OBX-RCM , Initiate onboarding from RCM , Product Enhancement
Product
Attachments
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