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SAP Knowledge Base Article - PreviewSymptom
- Recently, you may have encountered an incident for which an RCA was not provided.
- We understand your concerns and would like to explain the reasons behind this.
Read more...
Environment
- SAP Cloud for Customer
- SAP Service Cloud
- SAP Sales Cloud
Product
SAP Cloud for Customer core applications 2402
Keywords
Root Cause Analysis, RCA, not possible, Lacking logs, missing evidence, cannot reproduce, Service Cloud, C4C , KBA , LOD-CRM-LA , Live Activity , Problem
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