Symptom
- Welcome message task sent to the candidate have extra spaces above the message.
- Need to know how to remove these spaces.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding
Reproducing the Issue
- Hiring Manager completes the Welcome Message Task for the candidate
- Candidate logs in and open the 'Welcome Aboard' card.
- The system will display extra spaces before the message.
Cause
This is the current behavior of the onboarding feature.
Resolution
At present, this is how the Welcome Message task is designed in the system. The space above the message is default.
If the removal of these extra spaces is deemed necessary for the business, you may submit an enhancement request so the Product Team can review and decide whether this can be included in the future roadmaps.
See Also
Keywords
Welcome Message Task, NHA, Welcome Message, Welcome Aboard, New Hire Activities, OBX, Onboarding, Onboarding 2.0, ONB, ONB2.0 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
Product
Attachments
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