SAP Knowledge Base Article - Public

3452280 - Welcome Message Task with extra spaces above the message - Onboarding

Symptom

  • Welcome message task sent to the candidate have extra spaces above the message.
  • Need to know how to remove these spaces.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Hiring Manager completes the Welcome Message Task for the candidate
  2. Candidate logs in and open the 'Welcome Aboard' card.
  3. The system will display extra spaces before the message.

Cause

This is the current behavior of the onboarding feature.

Resolution

At present, this is how the Welcome Message task is designed in the system. The space above the message is default.

If the removal of these extra spaces is deemed necessary for the business, you may submit an enhancement request so the Product Team can review and decide whether this can be included in the future roadmaps.

See Also

3191535 - [Onboarding] What is the character limit for welcome Message Task

Keywords

Welcome Message Task, NHA, Welcome Message, Welcome Aboard, New Hire Activities, OBX, Onboarding, Onboarding 2.0, ONB, ONB2.0 , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem

Product

SAP SuccessFactors Onboarding 2311

Attachments

Pasted image.png