SAP Knowledge Base Article - Preview

3452281 - SmartEdit's Edit Options not Visible and Missing

Symptom

Sometimes when you open a page in SmartEdit, on the menu bar, you are not able to see the preview, Basic Edit and Advanced Edit options

And getting this warning while no error is showing in browser console.: 

SmartEdit is having difficulty loading the page. The page is either not compatible with SmartEdit or connection to it has been lost. Wait for the page to load or disable editing by going to Preview Mode

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP Commerce
  • SAP Commerce Cloud

Product

SAP Commerce Cloud all versions ; SAP Commerce all versions

Keywords

SmartEdit, Advanced edit, Preview mode, not able to edit, sedit, perspective, toolbar , KBA , CEC-SCC-COM-SEDIT , SmartEdit , Problem

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