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SAP Knowledge Base Article - PreviewSymptom
The onboardee did not receive the DocuSign email to complete the "Complete e-Signature" task/step.
Business Process error:
Document Flow (1)
Send forms for signature
Invalid Docusign Request: To proceed, ensure that you have entered a valid value for the following mandatory field(s): [recipientEmail, recipientEmail, recipientEmail, recipientEmail]
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
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Environment
- SAP SuccessFactors Onboarding
Product
Keywords
Onboarding, Onboarding 2.0, OBX, DocuSign, Complete e-Signature, Email, Not received, DocuSign email, Business Process, BPE, Send forms for signature, Invalid Docusign Request, To proceed, ensure that you have entered a valid value for the following mandatory field(s):, recipientEmail , KBA , LOD-SF-OBX-DSN , Docusign Integration , Problem
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