SAP Knowledge Base Article - Public

3452307 - DocuSign Envelops Being Deleted After Recruiting Anonymization Process - Recruiting Management

Symptom

After a Recruiting anonymization process, DocuSign envelops are also getting deleted.

Environment

SAP SuccessFactors Recruiting Management

Cause

SuccessFactors Recruiting has a built-in integration to purge DocuSign envelopes related to the specific Recruiting record being anonymized.

Resolution

Using DRM 1.0, DocuSign envelopes are always going to be purged.

Using DRM 2.0, you can control if the envelopes are going to be purged or not through the following setting:

  1. Manage Recruiting Settings > Under DRM and DRTM Purge Settings;
  2. Delete all the offer letters available for candidate.
    • If turned ON, the envelopes are going to be purged;
    • If turned OFF, the envelopes are NOT going to be purged.

See Also

2103423 - DRM 2.0 to Purge Inactive Candidates and Inactive Applications in Recruiting - Recruiting Management

Keywords

docu, sign, docusign, deleted, missing, envelopes, affected, rcm anonymization, drtm , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions