SAP Knowledge Base Article - Public

3452341 - Error pop up in Add Widget - workzone

Symptom

  • Shows error in add widget- workzone
  • Error pop-up: 400 Try to refresh later or contact technical support.
  • Add widget error

Environment

 SAP SuccessFactors Work Zone

Reproducing the Issue

  • Login to the work zone -> Click to edit your workpage using the workpage editor.
  • Click on the Add widget. Select Cards-> Click on My profile. Error pop-up: 400 Try to refresh later or contact technical support.

Cause

This could be due to SuccessFactors_API destination has wrong parameters.

Ex: used TokenService.body.primaryemployment instead of tokenService.body.primaryemployment

Resolution

Make sure to use the parameter:  TokenService.body.primaryemployment

See the guide : Creating Destinations to SAP SuccessFactors | SAP Help Portal  

Keywords

Workzone, add widget , workpage editor , error , SWZ, LOD-SF-SWZ-PRF  , 400 Try to refresh later , wrong parameters , cards. , KBA , LOD-SF-SWZ-PRF , User profile & data , Problem

Product

SAP SuccessFactors Work Zone 1.0