SAP Knowledge Base Article - Public

3452582 - BenefitFocus iflow error: Salary length should be less than or equal to 11 digits

Symptom

You wish to find out why your CPI integration between SAP SuccessFactors and BenefitFocus is failing with the following error:

Salary length should be less than or equal to 11 digits

 
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
 

Environment

SAP SuccessFactors 
Benefitfocus

Cause

The AnnualSalary calculation is including additional decimals in the Salary

Resolution

Our Engineering team are working towards a permanent solution to this issue (our internal reference is INT-17982). Current ETA is 2H 2024 although future dates are subject to change.
Should you need a workaround in the meantime, please reach out to Support (Component LOD-SF-INT-CPI-TPI).
(Note for Support: please review the Internal Notes in this KBA for instructions).

Keywords

SF EC to Benefitfocus, CPI, BTP, iflow, Salary length should be less than or equal to 11 digits, INT-17982 , KBA , LOD-SF-INT-CPI-TPI , Standard SF to 3rd Party Integration using CPI , LOD-SF-INT-CPI , Standard SF to 3rd Party CPI (HCI) Content , LOD-SF-INT , Integrations , Known Error

Product

SAP SuccessFactors HCM all versions