Symptom
- After creating a new story 2.0 (ODE) and adding a popup into a Page, when running the story and clicking a button to display the popup window, nothing happens, no errors raised in Console
Environment
- SAP Analytics Cloud (Enterprise) all versions
Reproducing the Issue
- Create a blank Story with ODE Optimized Design Experience and create a popup window for Page_1 -> Popup_1
- Create a button on Page_1 -> Button_1
- Add code Popup_1.Open() to OnClick event of Button_1
- Enter the script "Popup_1.open();"
- Save the story and then view the story
- Click on the button => Nothing happens and no error raised
Cause
The popup window does not open because the popup window is empty (blank, no object).
Resolution
Add at least one widget/object within the popup so that the popup would be displayed :
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening a case for SAP Analytics Cloud?
- 2511489 - Troubleshooting performance issues in SAP Analytics Cloud
- Search for SAP Analytics Cloud content using SAP for Me, Google or Bing:
- https://me.sap.com/servicessupport/search#?q=SAP%20Analytics%20Cloud%20OR%20SAC&tab=All
- https://www.google.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fuserapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud Connection Guide
- Getting Started with SAP Analytics Cloud Expert Community page
- SAP Analytics Cloud Get More Help and SAP Support
- Need More Help? Contact Support or visit the solution finder today!
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Keywords
Popup, Popup_1.open(), open() , KBA , LOD-ANA-AD , Analytics Designer , Problem
Product
SAP Analytics Cloud all versions