SAP Knowledge Base Article - Public

3452606 - SAC Unified Story 2.0 : When opening the popup widget, nothing happens

Symptom

  • After creating a new story 2.0 (ODE) and adding a popup into a Page, when running the story and clicking a button to display the popup window, nothing happens, no errors raised in Console   

Environment

  • SAP Analytics Cloud (Enterprise) all versions

Reproducing the Issue

  1. Create a blank Story with ODE Optimized Design Experience and create a popup window for Page_1  -> Popup_1
    Popup_00.jpg
  2. Create a button on Page_1 -> Button_1
    Popup_01.jpg
  3. Add code Popup_1.Open() to OnClick event of Button_1

    Popup_02.jpg
  4. Enter the script "Popup_1.open();"
    Popup_03.jpg
  5. Save the story and then view the story
    Popup_04.jpg
  6. Click on the button => Nothing happens and no error raised

Cause

The popup window does not open because the popup window is empty (blank, no object).

Resolution

Add at least one widget/object within the popup so that the popup would be displayed :

Popup_05.jpg

See Also

Keywords

Popup, Popup_1.open(), open() , KBA , LOD-ANA-AD , Analytics Designer , Problem

Product

SAP Analytics Cloud all versions